Fact Hunt

Support

Answers to common questions, and how to reach us.

Need help? Email us and we'll reply within two business days.[email protected]Please include your phone model, its system version (for example iOS 26 or Android 16), and a short description. A screenshot helps.

Frequently asked questions

How do I play?

Swipe across the letters in a straight line to find each word on the list. Words can run in any direction, including backward and diagonally. Each word you find opens a fun fact. After you clear the level, try the bonus question.

What's the difference between Discover and Leisure?

Discover shows a fact for every word you find, plus a bonus question at the end. Leisure is just the word search, for when you want to relax. Both have no timer.

How does Timed mode work?

Choose a Timed mode on the home screen to race the clock. Faster clears earn a speed bonus and a Bronze, Silver or Gold medal. Tap +30s to add time, up to 3 times per level.

How do hints work?

Tap Hint at the top of a level to light up the first letter of a word. Hints you have saved are used first. If you're out, watch a short video or spend 25 coins.

Where can I see facts I've learned?

Open the Journal from the home screen. Every fact you read is saved there. Fact Hunt also brings facts back for a quick review a few days later, then at longer gaps, to help them stick. Tap Review when facts are ready.

How do I unlock more levels?

Earn at least one star on a level to open the next one. You can also skip ahead with coins, or buy Premium to open every level.

What are cards and packs?

Every word is a collectible card. You earn cards by clearing levels or opening packs from the Shop. Owning a word's card earns bonus points when you find it, and completing a set earns rewards and an exclusive puzzle theme.

Can I turn off ads?

Yes. Remove Ads is a one-time purchase in the Shop that turns off ads between levels for good. Premium also removes ads and opens every level. Reward videos for free hints stay available but are always optional.

I reinstalled the game or got a new phone. How do I get my purchases back?

Open the Shop and tap Restore purchases. Use the same Google or Apple account you bought them with.

Will I lose my progress if I delete the game?

If you're signed in to Google Play Games (Android) or iCloud (iPhone), your progress is backed up and comes back when you reinstall. Otherwise, progress is saved only on your device, and deleting the game erases it. Updating the game always keeps your progress.

I bought something and didn't receive it.

Close Fact Hunt completely and reopen it, then tap Restore purchases in the Shop. If it still hasn't arrived, email us with the purchase date and your receipt from the App Store or Google Play.

How do I get a refund?

Purchases are processed by Apple or Google, so refunds are requested through them:

Can I make the text bigger or change the colors?

Yes. Open Settings > Accessibility for larger text (up to 200%), color-blind-friendly colors, reduced motion and high-contrast letters.

How do I change my ad privacy choices?

Open Settings from the home screen and tap Privacy options. See our Privacy policy for details.

Can I play offline?

Yes. Fact Hunt works without an internet connection. Ads, reward videos and cloud backup need a connection.

Can I listen to my own music while I play?

Yes. Turn off Music in Settings and your own music keeps playing. Sound effects can stay on or off, and each has its own volume.

Troubleshooting

  • No music or sound. Check that Music and Sound effects are on in Settings and their sliders are above 0%, then check your phone's media volume. On iPhone, also check the silent switch.
  • The game seems stuck. Close the app completely and reopen it. Your progress is saved.
  • Letters are hard to select. Swipe slowly in a straight line. The bubble above your finger shows the letter you're on. On big boards, use the magnifier.

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